Offaly man is big winner at Iarnród Eireann awards

Conor Doolan from Rhode, was named overall People’s Choice winner at Iarnród Éireann’s inaugural CX Awards, which took place at the Aviva Stadium in Dublin Yesterday.

An Iarnród Éireann spokesperson explained: "Conor runs Iarnród Éireann’s Apprenticeship Programme. He is a shining example of dedication, commitment, knowledge, and kindness. In his current role he supports and encourages all the young men and women who enter Iarnród Éireann’s apprenticeship programmes. Conor is particularly passionate about promoting apprenticeships for women as a career option. Although the numbers of women entering the programmes are still small, Conor is growing the number every year through his kindness and availability to those considering joining a programme and those that do go onto join. Conor is also a brilliant colleague and will do everything he can to make life and work better for all. He is a deserving winner.

These awards aim to shine a spotlight on and recognise railway workers who have not only met, but exceeded expectations, demonstrating an unwavering dedication to putting customers first and ensuring that the company’s value, Customers At the Heart of Our Business, is upheld.

Speaking at the awards, CEO of Iarnród Éireann Jim Meade said: “These awards give recognition to members of my team, who go the extra mile to provide excellent customer service to our customers and to our colleagues. Conor works tirelessly to bring talented young people into the organisation, who will be leaders of the future, his kindness and knowledge is appreciated by many and he is a deserving winner.”

Speaking at the event, Minister for Transport, Eamon Ryan said: “Conor and the other winners here today are shining examples of what excellent customer service is and what public transport is all about."